Custom CRM development
A custom CRM, built around your customers, not someone else's
Every customer, call, quote and follow-up in one place, shaped around how your small business actually sells and serves. No paying per seat for features you'll never use.
What is a CRM, in plain English?
CRM stands for customer relationship management. It's one place that keeps track of every customer and possible customer: who they are, every call, email and quote, and what's supposed to happen next. Instead of living in your head, on sticky notes and in your inbox, it's all in one list your whole team can see.
Big off-the-shelf CRMs are built for every business at once. A custom CRM is built for yours: your steps, your forms, your names for things.
Off-the-shelf vs built for you
- Forms you didn't design
- Features you'll never use
- Your team learns its way
- Monthly fees per user
- Your steps, your forms
- Only what you need
- Fits how your team works
- Works with QuickBooks
What your CRM can include
We use our own
Our own business runs on a system we built
The DFS Business Suite handles our invoices, proposals and receipts, accounting, tax set-aside and a calendar that syncs to Outlook. We know what it's like to depend on your own software every day.
See all our work →“He got everything dialed in and pinpointed just the way I wanted it down to the very last detail. 10-10 recommend.”
Tell us how you track customers today.
We'll show you what a CRM built for you would look like. Free written quote.